NightSpark

Customer Support

AI tools for customer service, support tickets, and FAQs

10 tools available

Canned Response Template Generator

Create a library of reusable canned response templates for your support team. Save time while maintaining consistent, high-quality customer communication.

Chatbot Script Generator

Design conversational chatbot scripts and dialogue flows for customer support. Covers greetings, common queries, escalation paths, and fallback responses.

Customer Apology Letter Generator

Write a sincere, professional apology letter to customers after service failures, outages, billing errors, or other issues. Rebuild trust and retain customers.

Customer Complaint Response Generator

Craft professional, empathetic responses to customer complaints. De-escalate tense situations and turn unhappy customers into loyal advocates.

Customer Feedback Response Generator

Write thoughtful responses to customer feedback, reviews, and testimonials. Handle positive reviews, constructive criticism, and negative feedback professionally.

Customer Onboarding Email Sequence Generator

Create a complete customer onboarding email sequence to welcome new users, guide product adoption, and reduce churn. Covers welcome emails through activation.

Customer Support Email Response Generator

Generate professional, empathetic customer support email responses. Handles complaints, inquiries, refund requests, and more with the right tone.

Customer Win-Back Email Generator

Create compelling win-back emails to re-engage churned or inactive customers. Includes personalized offers, value reminders, and re-activation incentives.

FAQ Generator

Generate a comprehensive FAQ page for your product, service, or website. Anticipates common customer questions and provides clear answers.

Knowledge Base Article Generator

Create detailed help center and knowledge base articles for your product or service. Reduces support tickets by empowering customers to self-serve.